In the State of Process Automation podcast, renowned experts share their knowledge. From process automation, artificial intelligence, robotic process automation, data management and the cloud to specific recommendations for action. How do you create real added value with AI? A question that almost every company will be asking in 2025.

In this episode, podcast host Christoph Pacher tries to find clear answers from Dr. Carsten Linz, CEO bluegain and member of the World Economic Forum Expert Network for Digital Economy and New Leadership. The speakers discuss about the business case behind AI and how companies can use AI in a targeted way to create real added value.

/ THEMES

• Why AI-first strategies often cause more problems than they solve.
• Why AI makes average employees better, but slows down top performers.
• Why learning organizations are more successful in the long term than pure performance organizations.
• And why use cases are the new currency of any successful transformation.

/ ABOUT THE SPEAKERS

• Dr. Carsten Linz is the CEO and Founder of bluegain. Formerly Group Digital Officer at BASF and Business Development Officer at SAP, he is known for building €100 million businesses and leading large-scale transformations affecting 60,000+ employees. He is represented on various boards including Shareability’s Technology & Innovation Committee and Social Impact. A member of the World Economic Forum’s Expert Network, Dr. Linz is also author of renowned books and articles who shares his expertise in executive programs at top business schools around the world.
• Christoph Pacher is founder & podcast host of State of Process Automation with 4,000+ regular listeners and rankings in the podcast charts in Austria and Germany, where experts share their knowledge about sustainable digital strategies.